The Challenge 

The South Australian Government faced significant challenges with outdated, manual driver licensing processes, which resulted in administrative backlogs, long processing times, and limited accessibility for learners, including first-time drivers and motorcyclists.

Additionally, the rise of Ultra High Powered Vehicles (UHPVs) created an urgent need for a specialised licensing programme to address critical safety concerns and ensure drivers were adequately prepared to handle these high-performance vehicles responsibly. This initiative was a key component of the state’s Road Safety Action Plan 2023-2025, aimed at reducing road incidents and improving public safety.

Key Objectives

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Replacing manual processes with a digital licensing system to streamline administration. 

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Developing an engaging, accessible, and effective training experience for all drivers. 

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Introducing targeted education for UHPV drivers to mitigate critical safety risks. 

The Solution

In collaboration with the South Australian Government and Compono, Nexefy developed a comprehensive digital licensing suite to address these challenges. 

Hand holding an iPhone displaying MyL's learning platform
Hand holding an iPhone displaying MyL's learning platform

MyLs

An online learner driver course and test, incorporating a Vehicle Safety module and Hazard Perception Test (HPT) to help new drivers build essential road awareness.

Training analysis pop up
Realistic 3d close up image on the front of a motorbike

MyRiderSafe

A motorcycle-specific licensing programme featuring a tailored HPT and Rider Knowledge Test, designed to address the unique hazards faced by motorcyclists.

Realistic 3d close up image on the front of a motorbike
Realistic 3d image of a high performance vehicle at a busy intersection
Realistic 3d image of a high performance vehicle at a busy intersection

UHPV Licensing

A dedicated training programme for Ultra High Powered Vehicle drivers, combining advanced instructional design, real-world simulations, and risk-awareness training to ensure responsible driving behaviour. This programme was fast-tracked to address urgent safety concerns related to UHPVs.

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Results & Impact

Over 135,000 learners have successfully completed their licensing requirements through the platform, demonstrating its large-scale impact.

Learners have praised the platform for being easy to use and engaging, while government stakeholders have highlighted its efficiency in improving road safety.

The platform’s engaging and intuitive design has led to strong completion rates:

MyRiderSafe logo

1,048 enrolments
890 completions

MyL's logo

131,300 enrolments
122,600 completions

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From the Client

"I’m extremely grateful to have had the opportunity to work together with you (Nexefy) to deliver the MyLs project. Our great working relationship was a contributing factor to its success. You were always professional, approachable, calm, and patient. You were extremely proficient at keeping the project on track, making sure we always met those deadlines!"

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